Teladoc Health Provider 48.0

The Teladoc Health Provider App, designed for both iPad and iPhone, serves as a valuable tool for medical professionals, facilitating connections to virtual waiting rooms for direct-to-consumer and patient care. This application effectively manages patient queues for both scheduled and unscheduled virtual visits.

Important: The Teladoc Health Provider App is intended exclusively for licensed healthcare providers delivering patient care services. To utilize this app, healthcare facilities must have obtained the necessary permissions to provide medical services on the SOLO platform. Users are advised to contact their organization’s service line director or their Teladoc Health Account Executive for account activation details.

Ease of Use: The app offers healthcare providers a means to conduct acute telemedicine from a mobile environment. While limited functionality is available on the iPhone, it still allows providers to connect with patients in their queues.

This application adheres to HIPAA compliance regulations, ensuring secure and encrypted access during critical moments of patient care. The Teladoc Health cloud-based network is equipped to dynamically manage bandwidth, video quality, and resolution, thus optimizing the telehealth experience irrespective of the user's internet connection quality. Medical professionals can rely on consistent engagement with patients and colleagues via either 4G or WiFi connections.

Benefits include:

• Access to the patient queue for providers
• Direct connectivity between providers*
• Invitations for patients, family members, and guests to join calls*
• Launching WebRTC video sessions with patients, providers, or guests
• Notifications about new appointments and updates on queue status

Note: For optimal performance, Teladoc Health recommends the use of a high-speed WiFi connection, although the app does support 4G cellular connectivity. Users should verify any data plan service charges with their carrier when transmitting audio and video over the Internet.

*Features marked with an asterisk are available only on iPad.